It is the "art of enclosing a sales proposition in an
attention-getting, involving vehicle and positioning the product uniquely in the
consumer’s mind.
Creative strategy documents will contain the following:
Objectives: The problem to be solved. What you want the consumer to
think or do.
Target audience: Who is your most important prospect, and what should
you know about that person?
Support: The reason for consumers to believe. What makes you different
from others who make the same claim?
Tone and manner: The projection of you product’s personality.
How to build a strategy
First, you need facts about your brand of product or service.
Study the market, the product, and the competition; understand the consumer and
what needs your brand can satisfy.
Ten steps to an effective advertising strategy
Be single-minded
Make it fit an overall plan
Keep your objectives focused and reasonable
Make your strategy easy to use
Decide where you business is going to come from
Ten steps to effective advertising strategy (continued)
Make a meaningful promise to the consumer
Understand your product’s importance (or unimportance) to the consumer.
Raise the level of ego involvement
Set yourself apart. Does the consumer believe you when you say: new, cool,
power, refreshing, relief.
Relate the unknown to the known (old fashioned, homemade).
Keep your strategy up to date. Nike has made a significant change to
their advertising recently. How is their current strategy different from the
old?
Television: Beating the clutter
How many watched TV last night?
What show(s) did you watch?
Name 3 commercials you remember seeing last night.
Having any problems recalling the commercials you watched?
You’re not alone. About 80% of Americans don’t recall watching a specific
commercial the next day. It’s not surprising since the average person is
exposed to 700 advertising messages a day.
The key to recall: Involvement
Provide information they want
Present the problem to which you have the solution
Present a solution with which they identify.
Provide appropriate entertainment
How to build a storyboard
The picture should tell the story
Look for a visual symbol
Grab the viewer’s attention
Be single minded
Register the name of your product
People are interested in people
Show a payoff
Reflect your brand personality
Less is more
Build campaigns
Which dramatic form works best?
Demonstration (this detergent works)
Testimonials (I used it and it worked)
Presenters (symbolize the brand)
Slice-of-life (identify with the people)
Animation
Comparative advertising (two-edged sword)
Sex (two-edged sword, also ethical concerns)
Humor (reflects personality of product)
Music (evokes powerful feelings)
The Role of Research in Advertising
Who are your best prospects
(target market)?
What do they think about your product and your competitors’ product? (The
Sprite ads reinforce consumer feelings that much soft drink advertising is just
hype.)
What needs and wants can your product fill? (Sprite - Obey your thirst)
Is advertising always as "innocent" as presented in the book? Does
it ever influence people to do things against their best interests? How is that
possible?
Print Advertising
The influence of television has changed what we read and how we read.
Fewer daily newspapers - the ones remaining have a more graphic format (USA
Today).
Subscriptions to Sunday editions have increased.
Subscriptions to magazines have increased.
Most magazines have become specialized.
Many types of print have more credibility than television
Magazines: an editorial environment - they speak to the interests of their
readers - readers believe them.
Newspapers: news environment - newspaper news articles have credibility.
What works best in print?
Simple layouts - most people do not like to read essays when they look at
advertising.
The illustration is the most important part of the print ad.
The headline is the second most important part.
"Look for story appeal in the illustration." Involve the reader.
"Photographs work better than artwork."
"Offer a benefit in the headline."
"Don’t be afraid of long copy," for people who are very
interested in the type of product you are advertising.
Test for ease of comprehension
Don’t be afraid to sell.
Be different.
Understand the constraints of each medium.
Radio, billboards, and advertising viewed outside of one’s
home.
How to advertise on radio
Talk one-to-one (Tom Bodett, Motel 6)
Think about the program environment (rock, country, classical, etc.)
Keep it very simple - please have lots of distractions when listening to
the radio
Create "theater of the mind"
Repeat your brand name and other crucial information
Perfect medium for advertising special promotions
Billboards
Keep it very simple - people are driving by.
Make it stand out.
Be original.
Use bright colors.
Adapt to local environment - pay special attention to the local marketplace
Announce news
Make connection with radio, TV, or newspaper ads
Computerized databases have led to an explosion of direct marketing
Key in direct marketing: getting to the right person. The list is the
most important element of a direct mail campaign.
The 2nd most important element: timing.
3rd most imp. element: the offer
But all will fail if the customer does not open the envelope.
Other types of direct marketing
broadcast commercials
telemarketing
door-to-door (declining)
home parties (declining)
office parties
Building campaigns
What makes the McDonald’s "Did someone say McDonald’s?"
campaign effective?
Variety, but verbal similarity
Similarity in attitude
McDonald’s does not use visual similarity, but others do.
Some use same music, or other sound effects to create continuity
Some use same character (Energizer bunny)
Continuing story (Taster’s Choice)
Media Strategies and Tactics
Who do you want to reach?
When do you want to reach them?
Where do they live?
Media Concepts
Cost Per Thousand (CPM) - How can anyone justify paying $1 million for a
Superbowl ad?
Cost Per Rating Point (CPP) - same concept for broadcast advertising
Reach
Frequency
Keys to Success
Repetition
Cut through the clutter.
Reach the right person at the right time and at the right place.
Decide which medium works best for your campaign.
Sales Promotions
Sales promotions are coupons, samples, sweepstakes, premiums (gifts), super
size packs, etc.
Promotions are expensive.
Know the objectives of the promotion: to get the consumer to try your
product, to keep the consumer from buying a competitor’s new product, to keep
the consumer buying your product.
Sampling is the most effective and most expensive promotion for new
products - provided the product is good.
Sweepstakes and contests do not always work.
Sometimes sweepstakes and contests are more expensive than what you
anticipated.
Even couponing can be more expensive than you anticipated.
Target Marketing
A target market or market segment is a group of consumers with similar needs
and wants.
Target markets are defined by attitudes, by age, gender, race or ethnicity,
geographic location (city, neighborhood, state, region, etc.), and also by how
they use the product and the benefits they want (silky hair vs. hair with body).
Attitudinal target markets
(these are a little different than your book’s)
The New Achievers - your book talk about the lifestyle of new immigrant
groups and affluent blue collar workers, but actually they are a much bigger
group than defined by your book.
The Time Seekers - want to save time (use cell phones, shop on the
internet, use household workers, etc.)
The New Age of Age - seniors are feeling empowered.
Life Simplifiers
Ethnic or Racial Target Markets
Hispanics
African-Americans
Asian-Americans
Eastern Europeans
Religious Target Markets
Evangelical Christians (can belong to any Christian denomination)
Protestant Christians (in general)
Catholic Christians
Mormons
Jews
Moslems